Sec. 201.0231. COMPLAINTS

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(a) The state board shall maintain a central database of complaints filed with state board offices and a system to promptly and efficiently act on a complaint filed with a state board office. The state board shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The state board shall make information available describing its procedures for complaint investigation and resolution.
(c) The state board shall periodically notify the parties to the complaint of the status of the complaint until final disposition.

Added by Acts 1985, 69th Leg., ch. 611, Sec. 18, eff. Sept. 1, 1985. Amended by Acts 2001, 77th Leg., ch. 1095, Sec. 9, eff. Sept. 1, 2001. Amended by: Acts 2011, 82nd Leg., R.S., Ch. 61 , Sec. 4, eff. September 1, 2011.

                    
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