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Texas Statutes (Last Updated: January 4, 2014) |
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EDUCATION CODE |
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Title 3. HIGHER EDUCATION |
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Subtitle A. HIGHER EDUCATION IN GENERAL |
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Chapter 57. GUARANTEED STUDENT LOANS |
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Subchapter B. ADMINISTRATION |
Sec. 57.20. PUBLIC INTEREST INFORMATION AND COMPLAINTS
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(a) The corporation shall maintain a system to promptly and efficiently act on complaints filed with the corporation. The corporation shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The corporation shall make information available describing its procedures for complaint investigation and resolution.
(c) The corporation shall periodically notify the complaint parties of the status of the complaint until final disposition.
(d) Repealed by Acts 2005, 79th Leg., Ch. 221, Sec. 13(2), eff. September 1, 2005.
Added by Acts 1979, 66th Leg., p. 1711, ch. 706, Sec. 1, eff. Aug. 27, 1979. Amended by Acts 1989, 71st Leg., ch. 985, Sec. 8, eff. Sept. 1, 1989. Amended by: Acts 2005, 79th Leg., Ch. 221 , Sec. 8, eff. September 1, 2005. Acts 2005, 79th Leg., Ch. 221 , Sec. 13(2), eff. September 1, 2005.