Sec. 1001.153. COMPLAINT INVESTIGATION FEE

Latest version.

(a) The commissioner shall establish the amount of the fee to investigate a driver training school or course provider to resolve a complaint against the school or course provider.
(b) The fee may be charged only if:
(1) the complaint could not have been resolved solely by telephone or in writing;
(2) a representative of the agency visited the school or course provider as a part of the complaint resolution process; and
(3) the school or course provider was found to be at fault.

Added by Acts 2003, 78th Leg., ch. 1276, Sec. 6.012(a), eff. Sept. 1, 2003.

                    
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