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Texas Statutes (Last Updated: January 4, 2014) |
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OCCUPATIONS CODE |
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Title 3. HEALTH PROFESSIONS |
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Subtitle G. PROFESSIONS RELATED TO HEARING, SPEECH, AND DYSLEXIA |
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Chapter 401. SPEECH-LANGUAGE PATHOLOGISTS AND AUDIOLOGISTS |
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Subchapter F. PUBLIC ACCESS AND INFORMATION |
Sec. 401.252. RECORDS OF COMPLAINTS
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(a) The board shall keep an information file about each complaint filed with the board. The file must be current and contain a record for each complaint of:
(1) each person contacted in relation to the complaint;
(2) a summary of findings made at each step of the complaint process;
(3) for a complaint that is dismissed, an explanation of the legal basis and reason for dismissal;
(4) the schedule established for the complaint under Section 401.253(b)(2) and a notation of any change in the schedule; and
(5) other relevant information.
(b) If a written complaint is filed with the board that the board has authority to resolve, the board, at least quarterly and until final disposition of the complaint, shall notify the parties to the complaint of the status of the complaint unless the notice would jeopardize an undercover investigation.