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Texas Statutes (Last Updated: January 4, 2014) |
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OCCUPATIONS CODE |
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Title 3. HEALTH PROFESSIONS |
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Subtitle I. REGULATION OF PSYCHOLOGY AND COUNSELING |
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Chapter 502. MARRIAGE AND FAMILY THERAPISTS |
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Subchapter E. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES |
Sec. 502.203. RECORDS OF COMPLAINTS
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(a) The board shall keep an information file about each complaint filed with the board. The information file shall be kept current and must contain a record for each complaint of:
(1) each person contacted in relation to the complaint;
(2) a summary of findings made at each step of the complaint process;
(3) an explanation of the legal basis and reason for a complaint that is dismissed;
(4) the schedule required under Section 502.204 and a notation of any change in the schedule; and
(5) other relevant information.
(b) If a written complaint is filed with the board that the board has authority to resolve, the board, at least quarterly and until final disposition of the complaint, shall notify the parties to the complaint of the status of the complaint unless notice would jeopardize an undercover investigation.