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Texas Statutes (Last Updated: January 4, 2014) |
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OCCUPATIONS CODE |
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Title 8. REGULATION OF ENVIRONMENTAL AND INDUSTRIAL TRADES |
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Chapter 1301. PLUMBERS |
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Subchapter F. CONSUMER INTEREST INFORMATION AND COMPLAINT PROCEDURES |
Sec. 1301.304. INVESTIGATION OF COMPLAINTS
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(a) The enforcement committee or an employee designated by the enforcement committee may investigate an alleged violation of this chapter or a board rule that is reported to the board.
(b) The enforcement committee shall determine whether a person has committed the violation and shall recommend appropriate sanctions to the board or, if the enforcement committee determines that the complaint is without merit, dismissal of the complaint.
(c) The board shall conduct joint investigations with the Texas Department of Licensing and Regulation as circumstances require.
(d) Unless a threat to health or safety exists, the board may choose to not investigate a complaint in which the person filing the complaint and the person who is the subject of the complaint are engaged in litigation related to the subject matter of the complaint until the outcome of the litigation is finally determined if the board determines the complaint process is being abused.