Sec. 603.202. COMPLAINTS  


Latest version.
  • (a) The executive commissioner by rule shall establish methods by which consumers and service recipients are notified of the name, mailing address, and telephone number of the department for the purpose of directing complaints to the department. The department may provide for that notice:

    (1) on each license form, application, or written contract for services of a person licensed under this chapter;

    (2) on a sign prominently displayed in the place of business of each person licensed under this chapter; or

    (3) in a bill for services provided by a person licensed under this chapter.

    (b) The department shall list with its regular telephone number any toll-free telephone number established under other state law that may be called to present a complaint about a health professional.

Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999. Amended by: Acts 2005, 79th Leg., Ch. 231 , Sec. 30, eff. September 1, 2005.