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Texas Statutes (Last Updated: January 4, 2014) |
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UTILITIES CODE |
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Title 2. PUBLIC UTILITY REGULATORY ACT |
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Subtitle A. PROVISIONS APPLICABLE TO ALL UTILITIES |
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Chapter 17. CUSTOMER PROTECTION |
| Subchapter A. GENERAL PROVISIONS |
| § 17.001. CUSTOMER PROTECTION POLICY |
| § 17.002. DEFINITIONS |
| § 17.003. CUSTOMER AWARENESS |
| § 17.004. CUSTOMER PROTECTION STANDARDS |
| § 17.005. PROTECTIONS FOR CUSTOMERS OF MUNICIPALLY OWNED UTILITIES |
| § 17.006. PROTECTIONS FOR CUSTOMERS OF ELECTRIC COOPERATIVES |
| § 17.007. ELIGIBILITY PROCESS FOR CUSTOMER SERVICE DISCOUNTS |
| § 17.008. PROTECTION OF RESIDENTIAL ELECTRIC SERVICE APPLICANTS AND CUSTOMERS |
| § 17.009. PROTECTION OF RESIDENTIAL TELEPHONE SERVICE APPLICANTS AND CUSTOMERS |
| Subchapter B. CERTIFICATION, REGISTRATION, AND REPORTING REQUIREMENTS |
| § 17.051. ADOPTION OF RULES |
| § 17.052. SCOPE OF RULES |
| § 17.053. REPORTS |
| Subchapter C. CUSTOMER'S RIGHT TO CHOICE |
| § 17.101. POLICY |
| § 17.102. RULES RELATING TO CHOICE |
| Subchapter D. PROTECTION AGAINST UNAUTHORIZED CHARGES |
| § 17.151. REQUIREMENTS FOR SUBMITTING CHARGES |
| § 17.152. RESPONSIBILITIES OF BILLING UTILITY |
| § 17.153. RECORDS OF DISPUTED CHARGES |
| § 17.154. NOTICE |
| § 17.155. PROVIDING COPY OF RECORDS |
| § 17.156. VIOLATIONS |
| § 17.157. DISPUTES |
| § 17.158. CONSISTENCY WITH FEDERAL LAW |